Expandore Customers' Feed back

From: Najeeb ASSAN
Sent: Monday, June 02, 2008 3:16 PM
To: edward_tang@expandore.biz
Subject: Fw: A Big Thank You!

Hello Conference Heroes!
A big thank you (sorry for the long belated email) for your dedication and hardwork during the Teachers' Conference.
Our wonderful friends from RP, fantastic partners from Expandore Pte Ltd, and the students of RP..

You took ownership of the entire Teachers Conference and delivered with your best effort and much pride. I am really impressed by your strong work ethics and high level of professionalism. (Need to learn from you guys..). If not for you guys, TC 2008 would not be complete. I have worked with a few external organisations, but the unconditional and fantastic support that I have received from RP and Expandore is yet to be matched. :-)
Thank you so much once again and I really look forward to working with you guys again.
It was indeed my pleasure.

warmest regards,
Najeeb

Najeeb Assan
Professional Development Officer, Training and Development Division •
Ministry of Education • 51 Grange Road, Singapore 249564 • http://www.moe.gov.sg
Integrity the Foundation • People our Focus • Learning our Passion • Excellence our Pursuit

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	rvalez@mtn.org
	From: Rose Valez To: <expandore_9@expandore.biz> Sent: Friday, May 01, 2009 3:06 AM Subject: RE: Customer Feedback-ORD-2705,UPS,PP-Ms Rozelia Valez-USA-CW My purchasing experience was excellent. As always the items were shipped promptly and packaged for a safe arrival. I would never hesitate to order items as I need them from Expandore. Thank you for excellent service, products and communication....Keep up the good work. Rose Valez Minnesota, USA
	Osama_photoman saadeh
	From: Osama_photoman saadeh To: expandore_9@expandore.biz Sent: Wednesday, April 29, 2009 6:47 PM Subject: RE: Customer Feedback-Fedex-Studio Malek-Mr Osama Saadeh-JORDAN-AS hi you are very very very good company u give us solution for every thing about latest video and u are good when u sent the goods ..u cover it very good thanks alot..............
	Edward Burgos
	From: Edward Burgos To: Leena Sent: Wednesday, April 29, 2009 5:31 PM Subject: Re: Customer Feedback-ORD-2724,Fedex,PP-Mr Edward Burgos-SOUTH KOREA-CW I was very pleased with the service, it was efficient and straight to business. I will be buying from Expandore again! Thanks
	emontagu@yahoo.com>
	From: "Eli" To: "Leena" <expandore_9@expandore.biz> Sent: Monday, February 16, 2009 12:39 AM Subject: Re: Customer Feedback-ORD-2602,UPS,Mr Eli Montagu-USA-CW Hi, I was hesitant to order over the Internet outside the United States. I never did that. With the excellent Expandore customer service and the quick replay to my concerns, I decided to make the move. I was not wrong or disappointed. Expandore has the best customer service I have ever dealt with. This is very important to me. I do recommend them for anyone. Thanks for all your help. Eli
	<montevideo@berlin.com>
	From: "Ferdinand Fries" To: "Leena" <expandore_9@expandore.biz> Sent: Friday, January 30, 2009 8:27 PM Subject: Re: Customer Feedback-ORD-2564 Hello Leena, I want to thank the whole team on Expandore, which surprised me with an excellent price, service and handling - even fedex did a very good job. I am very satisfied to deal with you. You have my recommendation. Best regards from Germany Ferdinand Fries
	Clint Ah Sam Fiji
	From: Clint Ah Sam To: Leena Cc: expandore@gmail.com ; winstonexpandore@gmail.com Sent: Wednesday, November 26, 2008 5:10 AM Hi Leena I appreciated the service provided by Expandore. As my request was very urgent and at short notice, Expandore ensured the products, I was looking for were found and shipped as soon as possible. The prices were cheaper than all the other places I looked at. All equipment is in use at the moment and are working fine. Hope you have a good day. Regards Clint
	Didier Li
	From: Didier Li To: Leena Cc: expandore@gmail.com ; winstonexpandore@gmail.com Sent: Tuesday, November 25, 2008 8:04 PM I was very happy with the buying experience. You shipped quickly, the product was as ordered, and your customer service is excellent. Regards, Didier
	Fred Uraru
	From: Fred Uraru To: Leena Cc: expandore@gmail.com ; winstonexpandore@gmail.com Sent: Wednesday, November 26, 2008 6:57 AM Hello Leena The response to my enquiries for quotations was great. The assistance in sourcing cases for my sony HRV cameras and packing them was even extra service. I look forward to doing more business with your company because of the excellent and trustworthy service. Thank you Fred
	[mailto:mari@elco.ge]
	From: Mariam Ninua Sent: Friday, November 21, 2008 4:14 PM To: Serene Cc: Joe_sng(expandore); Sankari; Leena(expandore) Subject: Thanks U - Expeandore Dear Serene, Hope to find u well and the business is running well too... Sorry for the delay in my reply. We received our items On Tuesday 18th of November.... A big thank you for your professional and accurate hardworking.and appreciate your well done job. Probably a lot of people have been attended on our order but I want to thank personally to To Ms. Serene (as she tried a lot, supported us, she worked till late evening together with us, helping us, recommended the right model and she could push the shipment of ours (as we were in "zeit note" of Time) and prepared it before the ETD...Also my great thanks to Mr Sankari and Ms Leena for their attention and work. Excellent Service and hard working group has the company Expandore...I and my company shall not hesitate to work with Expandore in the future and we'll recommend Expandore team to anyone who wants to buy video equipment. Thanks for cooperation and understanding...i am sure we shall have a long term business cooperation together.... With Best Wishes, The head of Logistic Department Ms. Mariam Ninua "Elite Computer" Ltd
	FX Media Group Ltd.
	From: FX Media Group Ltd. To: sales@expandore.biz Sent: Tuesday, July 29, 2008 8:33 PM Subject: Re: RE: Order ID : ORD-2175 Dear Sirs! A big thank you for your professional and accurate hardworking. We received our items today and appreciate your well done job. Probably a lot of people have been attended on our order but we'd like to thank personally to Mr Sankari and Ms Leena for their attitude and work. We'll not hesitate to work with Expandore in the future and we'll be recommending Expandore team to anyone who wants to buy video equipment. Thank you again. Best regards, FX Media Group Ltd. Svetlana Nikolova Konstantin Dimitrov
	Gordon Hiles
	From: Gordon Hiles To: 'Edward Tang' ; 'Steven' Sent: Tuesday, June 24, 2008 2:59 PM Subject: Great Service - for customer feedback page Hi there Edward and Steven, Once again Expandore has exceeded their service commitment to customers. I received my recent consignment way earlier than expected and this of course made a huge difference with the production we were busy with. Thanks Steven and Edward for your support over the years – it makes a huge difference knowing that equipment needs can be met without delay. For those clients who have not met some of the people at Expandore, I recommend that you try to make a trip to Singapore at least once to meet the guys and know who you are dealing with. Singapore is a great place to visit anyway and my trips there have been beneficial by getting to know Edward and Steven as well as other members of the Expandore team who all contribute to the fantastic service. Thanks again Expandore. Best regards, GORDON HILES
	[[mailto:Najeeb_ASSAN@moe.gov.sg]
	From: Najeeb ASSAN Sent: Monday, June 02, 2008 3:16 PM To: edward_tang@expandore.biz Subject: Fw: A Big Thank You! Hello Conference Heroes! A big thank you (sorry for the long belated email) for your dedication and hardwork during the Teachers' Conference. Our wonderful friends from RP, fantastic partners from Expandore Pte Ltd, and the students of RP.. You took ownership of the entire Teachers Conference and delivered with your best effort and much pride. I am really impressed by your strong work ethics and high level of professionalism. (Need to learn from you guys..). If not for you guys, TC 2008 would not be complete. I have worked with a few external organisations, but the unconditional and fantastic support that I have received from RP and Expandore is yet to be matched. :-) Thank you so much once again and I really look forward to working with you guys again. It was indeed my pleasure. warmest regards, Najeeb Najeeb Assan Professional Development Officer, Training and Development Division • Ministry of Education • 51 Grange Road, Singapore 249564 • http://www.moe.gov.sg Integrity the Foundation • People our Focus • Learning our Passion • Excellence our Pursuit
	[mailto:robb.cox@bigpond.com]
	From: Robb Cox To: Zhijun-Expandore Sent: 04 March 2008 17:37 Subject: Re: Video gear - Self collect Importance: High Hello Zhijun, Expandore are easily the best overseas company I have had the pleasure to deal with.. Very fast shipping, great prices. I cant recommend Expandore highly enough. I will be telling anyone who wants to buy video equipment to try Expandore first. Many thanks! Robb
	<pastorchrisugoh@yahoo.com>
	From: "pastorchris ugoh" To: <steven_sng@expandore.com>; <winston@expandore.com> Sent: Thursday, February 28, 2008 7:07 PM Subject: THANKS! Dear Winston, This is to thank you for the items i just received and appreciate your entire team for a job well done. I look forward to doing more business with you. Thanks one more time. Chris.
	<tapuarii@mac.com>
	From: "tapuarii" To: "Steven" <steven_sng@expandore.com> Sent: Thursday, February 28, 2008 5:22 PM Subject: Re: ORD-1557- UPS Delivery Notification, Tracking Number 1ZR3228RD956603620 I finally received everything this afternoon after the customs kept it for a while, I had to give them a tax id # and pay a fee. well thank you very much tell winston and sankari I am glad and happy they did a good job. than you again Mr Laughlin
	Pics
	From: Pics To: Steven Sent: Wednesday, February 27, 2008 6:01 PM Subject: Re: ORD1610 - UPS Delivery Notification, Tracking Number1ZR3228RD957271559 The service that I received with my recent order from Expandore was first class, and I wont hesitate to use Expandore in the future. Thanks guys
	steven farrel Ireland
	From: steven farrell To: Zhijun Sent: Tuesday, February 26, 2008 3:41 AM Subject: Re: ORD-1347-Del by Fedex,-Mr Steven-CW-ORD1347-Paypal Dear Huang Zhijun Sorry for the delay in my reply. I am very pleased with my purchase which is really worth the money. The delivery time from order to arrival was 6 days. It took the courier 3 days to track me down and 3 Days to arrive from Singapore ! My batteries must have flown at the speed of light! Great service and l would have no problem recommending You to any of my freelance colleagues in Sound or Camera departments. Many thanks Steven
	Stefano Noccioli
	From: Stefano Noccioli To: Steven Sent: Tuesday, February 26, 2008 5:48 AM Subject: Re: UPS - Notifica di Consegna, Numero di Ricerca 1ZR3228RD957798786 Dear Steven I'm glad to inform you that today my Camcorder Sony DSR-PD170P + accessories arrived to me! (after only 6 days since my order) Excellent service from Your Company and from UPS, as always! Thanks to good service and a speedy delivery of the equipment, Expandore, of course, will be my first choice when it comes to buying equipment on the Internet and i don't hesitate to recommend you at all my friends and my colleagues. Very, very excellent service...! congratulations Best regards Stefano Noccioli
	Jon
	From: Jon To: 'Steven' Sent: Wednesday, February 20, 2008 5:20 PM Subject: RE: Order and Purchase from Expandore Hi Steven We were very impressed by the efficiency and prompt response to queries. The camera arrived within days, much sooner than we would have expected. Thanks again. regards Jon Snyder Associate, FSA FileMaker Certified Developer Member, FileMaker Business Alliance & TechNet
	<gianluca.pipitone@fastwebnet.it>
	From: "Gianluca Pipitone" To: "Steven" <steven_sng@expandore.com> Sent: Tuesday, February 19, 2008 12:29 AM Subject: Re: PMW-EX1 Dear Steven, I'm seriously glad to have done business with you. My trust on you has been replied in an efficient and professional way. When buying on-line trust is the first thing and you are reliable. Best regards Gianluca Pipitone
	Hans-Georg Daun
	From: Hans-Georg Daun To: Sankari Cc: steven_sng@expandore.com ; winston@expandore.com ; Wendy ; zhijun@expandore.com Sent: Friday, February 15, 2008 3:19 AM Subject: Re: Expandore Sales Agreement (Order ID : ORD-1551),Del by Fedex Tracking#705189080120 -Mr Hans Georg- Dear Expandore team You are my heroes for this week ! My EX1 arrived this morning and I'm busy playing with it. It's a great camera, but I'm sure you know that already. Thanks everybody, especially Winston for working his special delivery date magic. Many thanks again Hans-Georg Daun
	seatease@gmail.com
	From: "Colin Turner" <> To: "James" <expandore_team1@expandore.com> Sent: Thursday, February 14, 2008 12:55 PM Subject: Head Hi James, I have informed others of your site and excellent service with the prompt delivery of my new Sony camera. Many thanks, Colin Turner.
	John Muirhead AU
	From: John Muirhead To: 'Zhijun' Sent: Wednesday, February 06, 2008 2:55 PM Subject: RE: Del by Fedex,-Mr John--CW-ORD11106-Paypal I found dealing with your company to be a smooth and efficient experience, and thank you for your professionalism. The tripod arrived quickly and in good condition. John Muirhead, Derby, Australia
	Breffni Byrne
	From: Breffni Byrne To: sales@expandore.biz Sent: Thursday, February 07, 2008 8:02 AM Subject: RE: Expandore Sales Agreement (Order ID : ORD-1319) Hi, A couple of months ago I purchased batteries and charger from you as per order below. A while later I got an email asking for feedback regarding your service. This is the first chance I have had to reply. I’m delighted to say that I was very pleased indeed with the way you dealt with my order and have no negative comments whatsoever. I look forward to dealing with you whenever I can in the future and have already passed your name on to colleagues of mine who are interested in equipment. Best Regards Breffni Byrne.
	steven farrell
	From: steven farrell To: Sales_Biz Sent: Friday, December 21, 2007 6:15 AM Subject: Re: Expandore Sales Agreement (Order ID : ORD-1347) Dear Sir/Madam Just a quick email re feedback for your service. l am very happy with my Anton Bauer purchase, which was very easy over the net and l was stunned that it took less than 4 days to reach us from the Far East. l would have no problem recommending Expandore to any of my colleagues. Many thanks Steven Farrell
	<aysand@gmail.com>
	From: "Sareesh Sudhakaran" To: "Murali" <murali@expandore.com> Sent: Thursday, December 20, 2007 4:33 PM Subject: Re: Fw: WIRE TRANSFER OF PAYMENT Dear Mr. Murali I must say it has been a real pleasure dealing with Expandore and with you personally. I really appreciate all the kind attention and help you and your excellent staff have provided me. I will be more than happy to use your services for all future requirements. Thank you once again. Yours sincerely, Sareesh Sudhakaran
	Matej Lipka
	From: Matej Lipka To: Sales_Biz Sent: Monday, December 17, 2007 11:41 PM Subject: RE: Order ID : ORD-1323 Hello Expandore delivers and that's the most important thing. Our goods arrived on time, it is working and in the package was everything we wanted. Thanks a lot for your quick replies and your will to make a deal. First, we were afraid a bit, because we never tried to buy something from outside , but Expandore is all right. Thanks again. Matej Lipka
	[mailto:chernandez@img-infinite.net]
	From: Carlos Hernández Sent: Friday, 14 December 2007 10:12 PM To: Zhijun Subject: Re: Del by Fedex,-Mr Carlos-Spain-CW-ORD1232 Dear Mr. Huang, Positive feedback: I am very happy with your service, all was gone right and quick.Thank you very much. Muy contento con el servicio de Expandore, he comprado en Espańa, rápido y fiable, sólo un retraso de 1 semana en la aduna por lo demás muy, muy bien. Los equipos recibidos en perfectas condiciones. Recomendado para todos. Thank you very much and Merry Christmas from Spain. Best Regards, Carlos Hernández
	[mailto:art@perhoel.no]
	From: Per Ragnvald Hoel Sent: Friday, 14 December 2007 8:29 PM To: Zhijun Subject: Re: Del by Fedex,-Mr Per-Norway-SS-ORD1215 Importance: High Dear Zhijun, I am very satisfied with the service. Everything has arrived safely in perfect working condition. Well packed in discrete black boxes. Choosing FedEx for transport is excellent, they never sleep. All in all I would recommend you to friends. Best wishes, :-) Per
	Barry John
	From: Barry John To: 'Sales1' Sent: Monday, December 17, 2007 7:10 AM Subject: RE: ORD-1160,, Customer Feedback Dear Zhijun, I would like to thank you for the extremely efficient service your company provides. I have now dealt with you twice and your service has been outstanding on both occasions. In the future I would have no hesitation in ordering from you again and recommending you to others. Yours sincerely, Barry John.
	peter phillips NZ
	From: peter phillips To: Sales_Biz Sent: Monday, December 17, 2007 5:19 AM Subject: Re: Expandore Sales Agreement (Order ID : ORD-1379) Hi I found the service to be both efficient and effective and the only delays in taking delivery were at this end as I was away in Los Angeles. I was just a little surprised to get on 24 November a follow up email to my order asking for postal code as they do not have the same significance here as say in the US, but that was not significant. regards Dr Peter Phillips Managing Director
	psanden@mac.com
	From: "Per Sanden" To: <sales@expandore.biz> Sent: Monday, December 17, 2007 4:34 AM Early this year I bought a Sony HVR PAL camera from you and I was so satisfied with your efficiency. Now that I need a Nikon D3 and some lenses I decided to contact you again but I can not find these equipment on your web page. Could you perhaps advise me on where I could find such equipment? Best regards Per Sanden
	giannispass giannispass
	From: giannispass giannispass To: Shirlene Sent: Monday, August 06, 2007 7:11 PM Subject: Re: Del by UPS,Tracking#1ZR3228RD954021888-Mr Pasaris--ST-B070245 Hi Shirlene, everything is ok with the DVD Recorder. Thanks for everything. You are very professional. Everything is ok. The packaging, the shipping, the invoice, everything... Thanks for all. Pasaris Ioannis

	From: David Neff To: Winston Sent: Saturday, June 16, 2007 8:43 AM Subject: RE: Urgent Need Hello Winston, I just wanted to let you know how pleased we are with the service we got from you and your team. The items arrived today right on schedule and we were able to make our client very happy. Outstanding job!!! Your help in this rush situation is very appreciated. We will undoubtedly be doing much more business, you have proved to be a reliable source and that is hard to find these days. Let all involved know they did a great job and show this to the big boss... he's got a fine team. Until next time, Thanks from all at BCS!!!!! David Neff Purchasing Manager Broadcast Store

	From: Richard Corfield To: Shirlene Sent: Tuesday, June 12, 2007 9:07 PM Subject: Re: PI#B070227-Re: Enquiry on SD302-Mr Richard-Aust-FE-040607 Dear Shirlene ... The SD302 arrived today, beautifully packed. So small! Thank you for the very prompt dispatch. I think it arrived on Friday, but due to Customs here, and a public holiday yesterday, it wasn't available for pick-up until today. I am very, very pleased with your service, care, and attention to detail. I look forward to buying something from you again! Richard Corfield,
	jurgen@jwenzel.se
	From: "Jürgen Wenzel" To: "Shirlene" Cc: "Steven" <steven_sng@expandore.com>; "Winston" <winston@expandore.com>; "Zhijun" <zhijun@expandore.com>; "wendy" <wendy_tan@expandore.com> Sent: Wednesday, May 30, 2007 8:02 PM Subject: Re: Del by Fedex,Tracking#705189072784-W Vision--ST-B070206 Dear Shirlene, This is a bit late, we're busy with projects, but I just wanted to let you know that we've received and successfully registered the Mack Warranty so there's no inconvenience to talk about. I also wanted to thank you for the good service you've provided. Thanks to good service and a speedy delivery of the equipment, Expandore will be our first choice when it comes to buying equipment on the Internet and we don't hesitate to recommend you to the filming communities that we're a part of. All the best, Jürgen Wenzel
	Luca NICOLETTI IT
	From: Luca NICOLETTI To: Edward Sent: Sunday, April 22, 2007 7:39 PM Subject: GY-HD111E arrived! Dear Edward, I'm glad to inform you that on Friday 20th my HD111E + accessories arrived to me! Excellent service from Your Company and from FedEx, as always! I hope to do again a lot of good deals with you, I have the same camera and accessories that here, I would have paid about 3000 € more!! Thank you and many thanks to all your staff too for your patience and for your GOLDEN support! Best regards and... hope to hear you soon! Sincerely, Luca Nicoletti

	From: Petras Sk To: Shirlene Sent: Thursday, March 29, 2007 5:30 PM Subject: Feedback Hello, Probably the best service i've ever seen during all my ordering in the internet! First, i was a little worry about sending money through wire transfer, but there was no any problems and after confirmation e-mail of sending the package in THREE days my camcorder has arrived. From Singapore to us. Everything is ok, and working properly. Thankyou Shirlene for brilliant support and for beneficial offer. All these feedbacks represent Expandore's care of customers. And i've experienced it too. Thank you again :)
	erobuo@yahoo.com
	From: "Erobu Obi" <> To: "Edward" <edward_tang@expandore.biz> Sent: Monday, March 26, 2007 11:36 PM Subject: Re: T70150_Botswana_20Mar07_erobuo_PI-ET DearEdward, I took delivery of my order at noon today. Thank you for the brilliant service. The timely arrival of the package really made a huge impression on my client. Thank you again. OBI.
	giannibucolo@tiscali.it
	From: <giannibucolo> To: <sales@expandore.biz> Sent: Tuesday, February 27, 2007 8:22 AM Subject: Thank you Hi Steven! I received my camcorder Sony HVR-V1 today! After only 5 days since my order. Thank you for your kindness, efficiency and professional. Certainly I will became yours regular customer. See you soon! Ciao! Giovanni Bucolo
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Feed back from our Customers Note : For confidential reason and to prevent spam mails, the senders e-mail were removed. If you need clarification, we need sender's consent to reveal their e-mail address to you on request.		Page 1/5