Expandore Customers' Feed back

From: Nacho Barcia

To: Expandore_Biz

Sent: Monday, December 19, 2005 12:40 AM

Subject: Re: Expandore Sales Agreement (Order ID : ORD-1354) .

I am the grateful one!

You had provided me one of the best services online I have ever had. I won´t hesitate a milisecond to do business with you again. Thanks to you I am helping my brother to give a huge step in his career and I can´t thank you enough for that.

Take care and Happy Holidays!

From: Jarle Eskedal

To: 'Expandore_Biz'

Sent: Friday, November 18, 2005 3:44 PM

Subject: RE: Order ID : ORDER-1329

Dear Sir,

Thanks for your immediate response and understanding. Of course I will come back to you. Now you once again confirm my impression of Expandore as a professional and service minded company. Thank you also for your excellent website and eshop.
Really professional and informative.
I have and will give you my best recommendations to my colleagues. I know for sure it has on two occasions ended up placing order with you. Once again, thank you very much!
Regards,
Jarle Eskedal

From: Joseph H. Shim

To: 'Expandore_Biz'

Sent: Saturday, November 05, 2005 9:12 PM

Subject: RE: Expandore Sales Agreement (Order ID : ORD-1285)

Joseph H. Shim
Executive Producer
UKAN Television
"우 리 TV, now"

From: kak stu

To: Daniel Lee, Expandore

Sent: Sunday, October 30, 2005 8:19 PM

Subject: Re: Thank You

Love it love it love it.

Thanks so much for your help. Your service made everything really easy, I can't believe how quickly you got it here. I look forward to doing business with you in the future.

From: Soroush Shahrokni

To: winston

Sent: Monday, October 03, 2005 3:58 PM

Subject: Re: JVC HD101

Hi Dear Winston,

I just wanted to to thank you for your hard work. I really appreciate your service and professionalism. The camera arrived today and everything was in order. No words can describe my appreciation at the moment. I will definitely make business with you again and will recommend my colleagues to do as well. 10/10!

Soroush Shahrokni

From: Jonathan Berte

To: 'Expandore.Biz'

Sent: Monday, September 19, 2005 7:36 PM

Subject: RE: Expandore Sales Advice (Order ID : ORD-1214)

I received my DVX camera and Audio Technica microphone (Mack 2 year warranty is still on it's way) on Friday, and at first sight it looks great. Sound and picture quality are just awesome.

Thanks for the very fine service and I will certainly recommend you to my filmmaking friends, expect to ship some more DVX102A soon!

From: Asaf

To: sales

Sent: Wednesday, September 14, 2005 2:34 AM

Subject: feedback

Hello,

I don't find enough words to express my pride of choosing Expandore for purchasing the valuable items I've dreamed of for such a long time.
I would like to tell you that I truly admire Mr. Steven Sun who gave me a friendly hand throughout the order process.
Never in my life I've met such a devoted, considerate, friendly and personally involved person at any company. But beyond all Steven is a top-professional salesman: when I was trying to order some spare parts that are not sold on a regular base, Steven did special efforts and sent me the manufacturer's detailed sketches of this items - so that I could see exactly the parts that I was looking for.
All the people that hears about the this from me have the same admiration reactions. You have a unusual man in your company to whom I give my full confidence.

And I know will help me the same way in future orders (that also require special attention) and - most important - I'm feeling so secured to have people like you at any time in the future, and specially if I need service for my new gear.
I would be very happy if you put the highlights of this email on the feedback column for all the world to know.
I must apologize to Steven for he is such a humble man - but people must know of his qualities.

Thousands of thanks,
Doron.

From: Stein Olav Engebråten

To: EW

Sent: Wednesday, July 06, 2005 9:39 PM

Subject: Re: HVRZ1P Engebraaten - Fedex 705189062073

The trip abroad was wonderful, thank you!

I have now received all the products and everything is in excellent condition. Thank you very much!

The service you have given me has been excellent. I will definitely recommend and use Expandore in the future.

I'm looking forward to do business with you again. Once again, thank you very much!

Stein Olav Engebraaten

From: "Anthony ER"

To: "EW"

Sent: Wednesday, June 29, 2005 10:24 PM

Subject: Re: BRUNEI NV-MD9000EN Anthony Er - Arrived, Tested and Passed. Many Thanks.

From: Sergio Cipri

To: Shirlene

Cc: ew ; Steven ; Wendy

Sent: Thursday, June 16, 2005 11:51 PM

Subject: R: Del by FedEx, Tracking#705189062030-Mr Sergio

Dear Ms Tan Shirlene,

I've received my video camera this morning. The package was in perfect conditions and everything was ok.

I want to thank you and Expandore staff for the perfect organisation. I had the sensation of a dedicated support, beyond my expectations.

I definitely will advise my friends about the reliability and friendly behaviour of your company.

From: Kaspars Lacis

To: 'Shirlene'

Sent: Monday, June 13, 2005 6:25 AM

Hannu Pro is satisfied with our cooperation because we never had any problems with deliveries - always received the goods right after a payment's been done! also your representative quickly reply to our email inquiries which is important for our daily function!

Hope to keep our cooperation at the same level also in future!

From: "John Malcholm"

To: < ew >

Sent: Sunday, May 01, 2005 3:30 PM

Subject: RE: AU Fujinon John Malcholm PI H505117 - Payment

From: Barry Wale

To: EW

Sent: Sunday, May 01, 2005 2:49 PM

Subject: Re: SPR HVRZ1P Barry Wale - Tripod

Now I know your company is an excellent one. That would be great; perhaps we can use this credit for the extra set of radio mics.

Eng, I have to say that will all the dealings I have ever had with companies in this industry, yours is second to none. Let me know if you want a customer recommendation.

From: Laurent

To: Shirlene

Sent: Saturday, April 02, 2005 6:34 AM

Subject: Mr Laurent-SS-ORD949

I'm very happy to have put an order to expandore. All was clear, since my order was ok and to the reception of my goods. I really appreciate to be inform at every moment as soon as the transaction was all right, to follow the shipping by FedEx. And about prices, they're very competitive . Anyway from you it was excellent, Thanks a lot...

From: Gordon Hiles

To: Edward

Sent: Thursday, March 24, 2005 1:55 PM

I now have my HVR-Z1P in my hands, and of course I am very pleased indeed. UPS delivery service was excellent clearing the parcel for collection within about 12 hours. I am already using the camera today for a professional shoot. Some of my friends are very envious of me right now.

From: tony parnis

To: admin@expandore.biz

Sent: Sunday, June 15, 2003 1:59 AM

From: "tony parnis"

To: <EW >

Sent: Saturday, March 12, 2005 5:06 PM

Subject: THANKS

From: HRD External

To: Expandore Customer Service

Sent: Wednesday, March 09, 2005 3:14 AM

Subject: Re: Air Shipment to IGI Delhi Airport-India-ICT OVT-Mr AP Jain-EW

Dear Ms. Tan Shirlene,

This is to inform you that it was pleasure doing business with you. All our queries were answered very promptly. You are an efficient and customer friendly organization.

Sr. Manager (Procurement)

From: Kym Fielke

To: admin

Cc: support ; daniel_lee ; sun

Sent: Wednesday, March 09, 2005 3:55 PM

Thankyou for the update. I will inform you when the package arrives.
Expandore's service to your customers is nothing but the best! I will always recommend your company to anyone I know who needs to buy professional camera equipment. Keep up the great work!

Kym Fielke

From: Kym Fielke

To: Daniel_Lee

Cc: sun , support ; admin

Sent: Friday, February 25, 2005 8:59 PM

Subject: Re: Commercial invoice for your Confirmation-M=Mitchell Ad-Mr Kym

Hi Daniel,
Thankyou for your rapid reply... once again! Your company has been very great to do business with, and I will definitely be recommending Expandore to others who need to buy filming equipment.

From: Jeffrey Camilleri

To: Expandore Customer Service

Sent: Saturday, February 26, 2005 3:03 AM

Subject: SS-ORD875

I bought the Panasonic LCD Projector (PT-AE700E) through e-way from this really serious company - EXPANDORE. I've searched through all Europe and did not find the prices that expandore offer. In fact I bought it at a very cheaper price than buying it from my own country, which is Malta. Customer support before and after sales is really efficient. When i've asked queries via e-mail, I always received full help and support. Expandore really cares for their customers. I've received the projector in excellent condition in only 4 days. That is great! You have nothing to worry about. They are really serious.

I am really satisfied with their service. For sure i will buy again from expandore in the future. Thanks!

Jeffrey Camilleri (Malta)

From: Georg Peter Mueller

Sent: Tuesday, February 22, 2005 10:43 PM

Subject: Re: HVRZ1,, tripod, batteries

From: Jeffrey Camilleri

To: Stevensun

Sent: Saturday, February 19, 2005 7:01 AM

Subject: Re: Enquiry for Panasonic Projector- Ord 875

Yesterday I received the projector! and it is really great. It's really a hot pick. I'm really glad.

I would like to thank you for helping me a lot in buying this projector. I would also like to thank expandore for their great customer service.

Your service was excellent.

I will advertise your company to my friends.

I will check your website again and post a very positive comment on your quality service.

From: "Rob O'Reilly"

To: <Daniel_Lee >

Sent: Sunday, January 23, 2005 6:07 AM

Subject: Re: Expandore Sales Invoice-Approval and Revised (Order ID : ORD-822)

From: "d d"

To: < ew >

Sent: Monday, January 10, 2005 9:59 AM

Subject: RE: Panasonic Rubber Eye Cup 030105

From: Govin (a) Gocha

To: EW

Cc: Stevensun

Sent: Thursday, January 06, 2005 2:39 PM

Subject: Re: USA XL2 Accessories Govin PI H504039

Thank you very much.

I received the items in good condition and happy to tell you that you are doing good service from a faroff place.

I will refer you to my friends

	Nacho Barcia
	From: Nacho Barcia To: Expandore_Biz Sent: Monday, December 19, 2005 12:40 AM Subject: Re: Expandore Sales Agreement (Order ID : ORD-1354) . I am the grateful one! You had provided me one of the best services online I have ever had. I won´t hesitate a milisecond to do business with you again. Thanks to you I am helping my brother to give a huge step in his career and I can´t thank you enough for that. Take care and Happy Holidays! Ignacio Barcia.
	mitchamurao@gmail.com Philippines
	From: "Mitch Amurao" To: "winston" Sent: Wednesday, December 21, 2005 11:45 PM Subject: Sony Z1 to the Philippines Winston, My Z1 is here!!! You guys are incredible! The response time and delivery time is soooooo fast! Your efficiency has truly made this a VERY MERRY CHRISTMAS!!! I've this funny feeling you guuys are actually Santa's elves in disguise. =) Mitch Amurao Manila, Philippines PS. Expect more business from me in the future. =)
	Jarle Eskedal Norway
	From: Jarle Eskedal To: 'Expandore_Biz' Sent: Friday, November 18, 2005 3:44 PM Subject: RE: Order ID : ORDER-1329 Dear Sir, Thanks for your immediate response and understanding. Of course I will come back to you. Now you once again confirm my impression of Expandore as a professional and service minded company. Thank you also for your excellent website and eshop. Really professional and informative. I have and will give you my best recommendations to my colleagues. I know for sure it has on two occasions ended up placing order with you. Once again, thank you very much! Regards, Jarle Eskedal
	Joseph H. Shim USA
	From: Joseph H. Shim To: 'Expandore_Biz' Sent: Saturday, November 05, 2005 9:12 PM Subject: RE: Expandore Sales Agreement (Order ID : ORD-1285) No trouble at all. I am so pleased with the service from expandore. I will recommend you to everyone I meet and in my industry. Thank you for the great service. Joseph H. Shim Executive Producer UKAN Television "우 리 TV, now"
	kak stu AU DVX102B
	From: kak stu To: Daniel Lee, Expandore Sent: Sunday, October 30, 2005 8:19 PM Subject: Re: Thank You Hi Daniel, Love it love it love it. Thanks so much for your help. Your service made everything really easy, I can't believe how quickly you got it here. I look forward to doing business with you in the future. All the best. Karen Wilkinson
	Soroush Shahrokni Sweden
	From: Soroush Shahrokni To: winston Sent: Monday, October 03, 2005 3:58 PM Subject: Re: JVC HD101 Hi Dear Winston, I just wanted to to thank you for your hard work. I really appreciate your service and professionalism. The camera arrived today and everything was in order. No words can describe my appreciation at the moment. I will definitely make business with you again and will recommend my colleagues to do as well. 10/10! Kindest Regards Soroush Shahrokni
	Jonathan Berte
	From: Jonathan Berte To: 'Expandore.Biz' Sent: Monday, September 19, 2005 7:36 PM Subject: RE: Expandore Sales Advice (Order ID : ORD-1214) Hello Steven, I received my DVX camera and Audio Technica microphone (Mack 2 year warranty is still on it's way) on Friday, and at first sight it looks great. Sound and picture quality are just awesome. Thanks for the very fine service and I will certainly recommend you to my filmmaking friends, expect to ship some more DVX102A soon! . Bye and thanks! Jonathan
	Asaf Israel
	From: Asaf To: sales Sent: Wednesday, September 14, 2005 2:34 AM Subject: feedback Hello, I don't find enough words to express my pride of choosing Expandore for purchasing the valuable items I've dreamed of for such a long time. I would like to tell you that I truly admire Mr. Steven Sun who gave me a friendly hand throughout the order process. Never in my life I've met such a devoted, considerate, friendly and personally involved person at any company. But beyond all Steven is a top-professional salesman: when I was trying to order some spare parts that are not sold on a regular base, Steven did special efforts and sent me the manufacturer's detailed sketches of this items - so that I could see exactly the parts that I was looking for. All the people that hears about the this from me have the same admiration reactions. You have a unusual man in your company to whom I give my full confidence. And I know will help me the same way in future orders (that also require special attention) and - most important - I'm feeling so secured to have people like you at any time in the future, and specially if I need service for my new gear. I would be very happy if you put the highlights of this email on the feedback column for all the world to know. I must apologize to Steven for he is such a humble man - but people must know of his qualities. Thousands of thanks, Doron.
	Stein Olav Engebråten Norway
	From: Stein Olav Engebråten To: EW Sent: Wednesday, July 06, 2005 9:39 PM Subject: Re: HVRZ1P Engebraaten - Fedex 705189062073 Dear Eng Wee! The trip abroad was wonderful, thank you! I have now received all the products and everything is in excellent condition. Thank you very much! The service you have given me has been excellent. I will definitely recommend and use Expandore in the future. I'm looking forward to do business with you again. Once again, thank you very much! Regards Stein Olav Engebraaten
	uwbes85e@brunet.bn Brunei
	From: "Anthony ER" To: "EW" Sent: Wednesday, June 29, 2005 10:24 PM Subject: Re: BRUNEI NV-MD9000EN Anthony Er - Arrived, Tested and Passed. Many Thanks. Dear Eng Wee, Here goes my "PRAISE" to EXPANDORE for the fastest on-line transaction I've ever experienced, 3 working days! (Of course, being near to Singapore helps). I'd also like to thank you for being actively involved in tracking the shipment for this order. With this level of professionalism and personal involvement, I would not hesitate to order from EXPANDORE in the near future. My Proline DV camera arrived this morning (local time 11.30 a.m. July 29th 2005). I've put the camera through a battery of tests - recording outdoors and indoors, with and without video lights, with and without external microphones - and am pleased to report that the camera performs to expectation. Playback quality is broadcast quality. Now, I'm ready to "make money". LOL. Thank you, EW and EXPANDORE. Regards, Anthony ER
	Sergio Cipri Italy
	From: Sergio Cipri To: Shirlene Cc: ew ; Steven ; Wendy Sent: Thursday, June 16, 2005 11:51 PM Subject: R: Del by FedEx, Tracking#705189062030-Mr Sergio Dear Ms Tan Shirlene, I've received my video camera this morning. The package was in perfect conditions and everything was ok. I want to thank you and Expandore staff for the perfect organisation. I had the sensation of a dedicated support, beyond my expectations. I definitely will advise my friends about the reliability and friendly behaviour of your company. Thanks again Sergio Cipri
	Kaspars Lacis Latvia
	From: Kaspars Lacis To: 'Shirlene' Sent: Monday, June 13, 2005 6:25 AM Hannu Pro is satisfied with our cooperation because we never had any problems with deliveries - always received the goods right after a payment's been done! also your representative quickly reply to our email inquiries which is important for our daily function! Hope to keep our cooperation at the same level also in future! best regards Kaspars Lacis Hannu Pro Ltd
	bwattlep@hotmail.com
	From: "John Malcholm" To: < ew > Sent: Sunday, May 01, 2005 3:30 PM Subject: RE: AU Fujinon John Malcholm PI H505117 - Payment Hi Eng The lens arrived exactly on time as organized with FedEx. I was very happy with your service and the speed of the delivery. I was initially a bit hesitant about buying something over the Internet and checked your company profile via several sources before placing the order. There are so many scams going on these days, that you have to be a bit careful. It was good being able to check on the delivery process via the Fedex tracking service on their web site and gave me very good confidence in the lens' delivery. I am after another piece of equipment. A portable 3 or 4 channel ENG audio mixer. Do you handle them? Thanks for an excellent service. Regards John Malcholm
	Barry Wale UK
	From: Barry Wale To: EW Sent: Sunday, May 01, 2005 2:49 PM Subject: Re: SPR HVRZ1P Barry Wale - Tripod Now I know your company is an excellent one. That would be great; perhaps we can use this credit for the extra set of radio mics. Eng, I have to say that will all the dealings I have ever had with companies in this industry, yours is second to none. Let me know if you want a customer recommendation.
	Laurent france
	From: Laurent To: Shirlene Sent: Saturday, April 02, 2005 6:34 AM Subject: Mr Laurent-SS-ORD949 I'm very happy to have put an order to expandore. All was clear, since my order was ok and to the reception of my goods. I really appreciate to be inform at every moment as soon as the transaction was all right, to follow the shipping by FedEx. And about prices, they're very competitive . Anyway from you it was excellent, Thanks a lot... Laurent Bruère
	Gordon Hiles SA
	From: Gordon Hiles To: Edward Sent: Thursday, March 24, 2005 1:55 PM Dear Edward, I now have my HVR-Z1P in my hands, and of course I am very pleased indeed. UPS delivery service was excellent clearing the parcel for collection within about 12 hours. I am already using the camera today for a professional shoot. Some of my friends are very envious of me right now. Best regards, GORDON
	tonyparnis@euroweb.net.mt Malta tony parnis
	From: tony parnis To: admin@expandore.biz Sent: Sunday, June 15, 2003 1:59 AM Hello Ms. Tan Shirlene... Thanks for the E-Mail.....The delivery service was fast and efficient....and once again I wish to express my satisfaction with the service provided by the staff at Expandore, especially by Mr. Eng Wee... Regards Tony Parnis
	From: "tony parnis" To: <EW > Sent: Saturday, March 12, 2005 5:06 PM Subject: THANKS Hello Mr. Eng Wee ... I really want to THANK you for all your help .... I received the camera and I have been telling all my friends about your great service...I will surely do business with your company again...You can put me on your list as a very satisfied customer, and also on your web site. Regards Tony Parnis
	HRD External India
	From: HRD External To: Expandore Customer Service Sent: Wednesday, March 09, 2005 3:14 AM Subject: Re: Air Shipment to IGI Delhi Airport-India-ICT OVT-Mr AP Jain-EW Dear Ms. Tan Shirlene, This is to inform you that it was pleasure doing business with you. All our queries were answered very promptly. You are an efficient and customer friendly organization. Our best wishes, With regards, (A. P. Jain) Sr. Manager (Procurement)
	Kym Fielke AU
	From: Kym Fielke To: admin Cc: support ; daniel_lee ; sun Sent: Wednesday, March 09, 2005 3:55 PM Thankyou for the update. I will inform you when the package arrives. Expandore's service to your customers is nothing but the best! I will always recommend your company to anyone I know who needs to buy professional camera equipment. Keep up the great work! Kym Fielke
	From: Kym Fielke To: Daniel_Lee Cc: sun , support ; admin Sent: Friday, February 25, 2005 8:59 PM Subject: Re: Commercial invoice for your Confirmation-M=Mitchell Ad-Mr Kym Hi Daniel, Thankyou for your rapid reply... once again! Your company has been very great to do business with, and I will definitely be recommending Expandore to others who need to buy filming equipment.
	Jeffrey Camilleri Malta
	From: Jeffrey Camilleri To: Expandore Customer Service Sent: Saturday, February 26, 2005 3:03 AM Subject: SS-ORD875 I bought the Panasonic LCD Projector (PT-AE700E) through e-way from this really serious company - EXPANDORE. I've searched through all Europe and did not find the prices that expandore offer. In fact I bought it at a very cheaper price than buying it from my own country, which is Malta. Customer support before and after sales is really efficient. When i've asked queries via e-mail, I always received full help and support. Expandore really cares for their customers. I've received the projector in excellent condition in only 4 days. That is great! You have nothing to worry about. They are really serious. I am really satisfied with their service. For sure i will buy again from expandore in the future. Thanks! Jeffrey Camilleri (Malta)
	Georg Peter Mueller Thailand Germany
	From: Georg Peter Mueller To: Edward_Tang Sent: Tuesday, February 22, 2005 10:43 PM Subject: Re: HVRZ1,, tripod, batteries Hi Edward, Just wanted to express my thanks again for the excellent service and support by your entire team. I will surely recommend Expandore to my friends. Take care and I hope to see you again! Georg
	Jeffrey Camilleri Malta
	From: Jeffrey Camilleri To: Stevensun Sent: Saturday, February 19, 2005 7:01 AM Subject: Re: Enquiry for Panasonic Projector- Ord 875 Hello Stevensun. Yesterday I received the projector! and it is really great. It's really a hot pick. I'm really glad. I would like to thank you for helping me a lot in buying this projector. I would also like to thank expandore for their great customer service. Your service was excellent. I will advertise your company to my friends. I will check your website again and post a very positive comment on your quality service. Thanks a lot.

	davu_leon@hotmail.com Ireland
	From: "Rob O'Reilly" To: <Daniel_Lee > Sent: Sunday, January 23, 2005 6:07 AM Subject: Re: Expandore Sales Invoice-Approval and Revised (Order ID : ORD-822) Daniel, The camera has indeed arrived and seems to be in perfect order. I have prompted Escrow to release the funds to you. As this was my first purchase from you, I was initially sceptical, especially as the camera was over $2000 cheaper from you than it is here in Ireland. Your service, however, was exemplary and everything couldn't have gone smoother. Thanks once more for the speedy and reliable way in which you handled the entire transaction. I will definitely order from you in the future. Cheers, Rob O'Reilly
	Hclaffordablefilming@hotmail.com AUukes76@aol.com
	From: "d d" To: < ew > Sent: Monday, January 10, 2005 9:59 AM Subject: RE: Panasonic Rubber Eye Cup 030105 Dear Eng Thank you for the outstanding service, while I'm still waiting for my local dealer here to provide me with a quote on a rubber eye cup, I received the one I asked you for within two days from Singapore. I cant stress to anyone that the service I have been receiving from expandore is exceptional, I've scrapped my local dealer now and will be dealing with expandore for all my DV needs. All the best Adrian Gerreyn www.affordablefilming.com

	From: Hclukes76 To: ""Daniel Lee, Expandore" Sent: Sunday, January 09, 2005 6:23 PM Subject: Re: Canon XL2 with accessories Thank you so much. It has been a pleasure having a business transaction with you. VAT fees though has been very expensive but I think it still worth it. I will just probably pick it up myself in Singapore next time. Your service is excellent, I am impressed. Keep up. HAROLD LUCAS
	Govin (a) Gocha US
	From: Govin (a) Gocha To: EW Cc: Stevensun Sent: Thursday, January 06, 2005 2:39 PM Subject: Re: USA XL2 Accessories Govin PI H504039 Thank you very much. I received the items in good condition and happy to tell you that you are doing good service from a faroff place. I will refer you to my friends Govin

Feed back from our Customers Note : For confidential reason and to prevent spam mails, the senders e-mail were removed. If you need clarification, we need sender's consent to reveal their e-mail address to you on request.		Page 3/5

	LaCie Hard Drives LaCie DVD Duplicator
Vocas	VOCAS MattBoxes Mattbox DV Canon XL2/H1 JVC GY-HD100/101 Panasonic DVX100 Panasonic HVX200 Sony HVRZ1P/HDRFX1 Mattbox ENG Accessories Mattbox DV Accessories MattBox ENG DV Matte box Fit Chart Follow Focus Lens Controlle