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Feedback from our Customers

Note : For confidential  reason and to prevent spam mails, the senders e-mail were removed. If you need clarification, we need sender's consent to reveal their e-mail address to you on request.
These are the messages from our customers Your Referral helps us grow and improve our standard of meeting your requirements ! Many Thanks ! We love to hear from you
Pages    1  2  4  5  6  7
From: Goorie Vision
To: Sankari
Sent: Monday, November 30, 2009 8:40 PM
Hi Sankari,

The first thing that I will say about Expandore�s service that it is EXCEPTIONAL!!! Totally transparent, hassle free and great communication which was a huge relief for me; is the money going to get there and is the gear going to get here? The two main things going through my mind about this international transaction and honestly I�ve had more trouble getting gear from just down the road than through these guys a quarter the way around the globe in Singapore. Expandore is a professional best price international equipment stockist, highly recommend spending your hard earned with these guys.
Thanks very much Expandore.

Luke Barrowcliffe
From: steve pratt
To: expandore_1@expandore.biz
Sent: Saturday, November 21, 2009 3:16 AM
Dear Sankari
I tried to reply but the link didn't work. For the record I wanted to say that I was very happy with my experience with Expandore. There were some hiccups in the beginning but these were dealt with quickly and efficiently.

From: DRC Films
To: Sankari
Sent: Sunday, November 22, 2009 1:23 AM
Je voulais vous remercier pour votre efficacit� votre rapidite, votre serieux Je suis tres satisfait de vos services
Et je racheterais chez vous avec plaisir Cordialement Dominique rollin

I don�t speak english But i am happy to work with you You are a great company All is right and when I want to buy something I contact you with pleasure

Dominique rollin
From: Sikongo Haihambo 
To: Sankari
Sent: Saturday, November 21, 2009 1:37 AM
Dear Sankari
Buying from you was a very pleasant experience and it was indeed my first e-buying experience. The HD camera was bought traced and delivered, while I was having peace of mind. You kept to your promises.
The care and attention provided to me was highly exceptional and this is no cheap talk!!! You walked the talk and gave full meaning to true customer care.
I will not hesitate recommending anyone buying from you guys and don't be surprised when I come for my repeat purchase.

Thank you Sankari and the whole Expandore team.
Sikongo Haihambo
From: Luke Smith
Sent: Friday, November 20, 2009 11:59 AM

I found expandore to be very helpful when I needed to change my order, all communications were very fast and clear. I purchased a quality product at a great price and I will not hesitate to use expandore .com in the future. Thank you to all at expandore!

Luke Smith

From: Steve
Sent: Friday, September 18, 2009 12:14 PM
Hi Leena & Winston,
I am very very happy with the purchase I made from Expandore and will defiantly be buying from you again.
The service was second to none, the products arrived to me in Queensland in perfect condition in a couple of days by FedEx which
Was great, I can highly recommend Expandore for anyone who is planning to buy from them.


From: ahmad ahmadi
Sent: Sunday, August 09, 2009 5:00 PM
Subject: Acknowledgement receipt of Goods

Dear Leena,
I hereby acknowledge the receipt of the Goods ( tapes ) from Fedex.
I thank you very much for the on time delivery, it would be really nice of you if you would thanks expandore ltd. staff who assist me on this business.Once again thank you for your confindence,service Business
 Look forward to a continuing business relationship
Ahmad Omar

From: Rose Valez
Sent: Friday, May 01, 2009 3:06 AM

My purchasing experience was excellent.  As always the items were shipped promptly and packaged for a safe arrival.  I would never hesitate to order
items as I need them from Expandore.  Thank you for excellent service,
products and communication....Keep up the good work.

Rose Valez

From: Osama_photoman saadeh
Sent: Wednesday, April 29, 2009 6:47 PM

you are very very very good company u give us solution for every thing about latest video and u are good when u sent the goods ..u cover it very good thanks alot..............

From: Edward Burgos
To: Leena
Sent: Wednesday, April 29, 2009 5:31 PM
Subject: Re: Customer Feedback-ORD-2724,Fedex,PP-Mr Edward Burgos
I was very pleased with the service, it was efficient and straight to business. I will be buying from Expandore again!

From: "Eli"
Sent: Monday, February 16, 2009 12:39 AM

I was hesitant to order over the Internet outside the United States. I never did that. With the excellent Expandore customer service and the quick replay to my concerns, I decided to make the move. I was not wrong or disappointed. Expandore has the best customer service I have ever dealt with. This is very important to me. I do recommend them for anyone.  Thanks for all your help.

From: "Ferdinand Fries"
Sent: Friday, January 30, 2009 8:27 PM
Hello Leena,
I want to thank the whole team on Expandore, which surprised me with an  excellent price, service and handling - even fedex did a very good job.
 I am very satisfied to deal with you. You have my recommendation.
Best regards from Germany
 Ferdinand Fries
From: Clint Ah Sam
To: Leena
Sent: Wednesday, November 26, 2008 5:10 AM
Hi Leena 
I appreciated the service provided by Expandore. As my request was very urgent and at short notice, Expandore ensured the products, I was looking for were found and shipped as soon as possible.
The prices were cheaper than all the other places I looked at. All equipment is in use at the moment and are working fine.
 Hope you have a good day. 


From: Didier Li
To: Leena
Sent: Tuesday, November 25, 2008 8:04 PM
I was very happy with the buying experience.  You shipped quickly, the product was as ordered, and your customer service is excellent.

From: Fred Uraru
To: Leena
Sent: Wednesday, November 26, 2008 6:57 AM
Hello Leena 
The response to my enquiries for quotations was great. The assistance in sourcing cases for my sony HRV cameras and packing them was even extra service. I look forward to doing more business with your company because of the excellent and trustworthy service.

 Thank you

From: Mariam Ninua
Sent: Friday, November 21, 2008 4:14 PM
To: Serene
Cc: Joe_sng(expandore); Sankari; Leena(expandore)
Subject: Thanks U - Expeandore
Dear Serene,
Hope to find u well and the business is running well too...
Sorry for the delay in my reply.  We received our items On Tuesday 18th of November....
A big thank you for your professional and accurate hardworking.and appreciate your well done job. Probably a lot of people have been attended on our order but I want to thank personally to To Ms. Serene (as she tried a lot, supported us, she worked till late evening together with us, helping us, recommended the right model and she could push the shipment of ours (as we were in "zeit note" of Time) and prepared it before the ETD...Also my great thanks to Mr Sankari and Ms Leena for their attention and work.
Excellent Service and hard working group has the company Expandore...I and my company shall not hesitate to work with Expandore in the future and we'll  recommend Expandore team to anyone who wants to buy video equipment.
Thanks for cooperation and understanding...i am sure we shall have a long term business cooperation together....

With Best Wishes,
*Ms. Mariam Ninua*
From: FX Media Group Ltd.
Sent: Tuesday, July 29, 2008 8:33 PM
Dear Sirs!
A big thank you for your professional and accurate hardworking. We received our items today and appreciate your well done job. Probably a lot of people have been attended on our order but we'd like to thank personally to Mr Sankari and Ms Leena for their attitude and work.
We'll not hesitate to work with Expandore in the future and we'll be recommending Expandore team to anyone who wants to buy video equipment.

Thank you again.
Best regards,
Svetlana Nikolova
Konstantin Dimitrov
From: Gordon Hiles
Sent: Tuesday, June 24, 2008 2:59 PM
Subject: Great Service - for customer feedback page

Hi there Edward and Steven,
Once again Expandore has exceeded their service commitment to customers. I received my recent consignment way earlier than expected and this of course made a huge difference with the production we were busy with. Thanks Steven and Edward for your support over the years � it makes a huge difference knowing that equipment needs can be met without delay.
 For those clients who have not met some of the people at Expandore, I recommend that you try to make a trip to Singapore at least once to meet the guys and know who you are dealing with. Singapore is a great place to visit anyway and my trips there have been beneficial by getting to know Edward and Steven as well as other members of the Expandore team who all contribute to the fantastic service. 

Thanks again Expandore.
Best regards,

From: Najeeb ASSAN
Sent: Monday, June 02, 2008 3:16 PM
To: edward_tang@expandore.biz
Subject: Fw: A Big Thank You!


Hello Conference Heroes!
A big thank you (sorry for the long belated email) for your dedication and hardwork during the Teachers' Conference.
Our wonderful friends from RP, fantastic partners from Expandore Pte Ltd, and the students of RP..

You took ownership of the entire Teachers Conference and delivered with your best effort and much pride. I am really impressed by your strong work ethics and high level of professionalism. (Need to learn from you guys..). If not for you guys, TC 2008 would not be complete. I have worked with a few external organisations, but the unconditional and fantastic support that I have received from RP and Expandore is  yet to be matched. :-)
Thank you so much once again and I really look forward to working with you guys again.
It was indeed my pleasure.

warmest regards,
From: Robb Cox
To: Zhijun-Expandore
Sent: 04 March 2008 17:37
Hello Zhijun,

Expandore are easily the best overseas company I have had the pleasure to deal with.. Very fast shipping, great prices. I cant recommend Expandore highly enough. I will be telling anyone who wants to buy video equipment to try Expandore first.

Many thanks!
From: "pastorchris ugoh"
Sent: Thursday, February 28, 2008 7:07 PM
Subject: THANKS!
Dear Winston,

 This is to thank you for the items i just received and appreciate your entire team for a job well done.  I look forward to doing more business with you. Thanks
one more time.
From: "tapuarii"
To: "Steven" <uot;Steven" <steven_sng@expandore.com>
Sent: Thursday, February 28, 2008 5:22 PM
I finally received everything this afternoon after the customs kept it for a while, I had to give them a tax id # and pay a fee.well thank you very much tell winston and sankari I am glad and happy they did a good job.
than you again
Mr Laughlin
From: Pics
To: Steven
Sent: Wednesday, February 27, 2008 6:01 PM

The service that I received with my recent order from Expandore was first class, and I wont hesitate to use Expandore in the future.
Thanks guys

From: steven farrell
To: Zhijun
Sent: Tuesday, February 26, 2008 3:41 AM

Dear Huang Zhijun
Sorry for the delay in my reply. I am very pleased with my purchase which is really worth the money. The delivery time from order to arrival was 6 days. It took the courier 3 days to track me down and 3 Days to arrive from Singapore ! My batteries must have flown at the speed of light! Great service and l would have no problem recommending You to any of my freelance colleagues in Sound or Camera departments.
Many thanks Steven

From: Stefano Noccioli
To: Steven
Sent: Tuesday, February 26, 2008 5:48 AM
Dear Steven 
I'm glad to inform you that today my Camcorder Sony DSR-PD170P + accessories arrived to me! (after only 6 days since my order) 
Excellent service from Your Company and from UPS, as always! Thanks to good service  and a speedy delivery of the equipment, Expandore, of course, will be my first choice when it comes to buying equipment on the Internet and i don't  hesitate to recommend you at all my friends and my colleagues.
Very, very excellent service...! congratulations 
Best regards
Stefano Noccioli
From: Jon
Sent: Wednesday, February 20, 2008 5:20 PM

Hi Steven

 We were very impressed by the efficiency and prompt response to queries. The camera arrived within days, much sooner than we would have expected.
Thanks again.
Jon Snyder
From: "Gianluca Pipitone"
To: "Steven" <steven_sng@expandore.com>
Sent: Tuesday, February 19, 2008 12:29 AM
Subject: Re: PMW-EX1
Dear Steven,
I'm seriously glad to have done business with you. My trust on you has been replied in an efficient and professional way.When buying on-line trust is the first thing and you are reliable.

Best regards
Gianluca Pipitone
From: Hans-Georg Daun
Sent: Friday, February 15, 2008 3:19 AM
Dear Expandore team
You are my heroes for this week ! My EX1 arrived this morning and I'm busy playing with it. It's a great camera, but I'm sure you know that already. Thanks everybody, especially Winston for working his special delivery date magic.
Many thanks again
Hans-Georg Daun
From: "Colin Turner" <>
Sent: Thursday, February 14, 2008 12:55 PM

Hi James,

I have informed others of your site and excellent service with the prompt delivery of my new Sony camera.
Many thanks,

Colin Turner.

From: John Muirhead
Sent: Wednesday, February 06, 2008 2:55 PM

I found dealing with your company to be a smooth and efficient experience, and thank you for your professionalism.
The tripod arrived quickly and in good condition.

John Muirhead

From: Breffni Byrne
Sent: Thursday, February 07, 2008 8:02 AM

A couple of months ago I purchased batteries and charger from you as per order below. A while later I got an email asking for feedback regarding your service. This is the first chance I have had to reply. I�m delighted to say that I was very pleased indeed with the way you dealt with my order and have no negative comments whatsoever. I look forward to dealing with you whenever I can in the future and have already passed your name on to colleagues of mine who are interested in equipment.

 Best Regards
Breffni Byrne.

From: steven farrell
Sent: Friday, December 21, 2007 6:15 AM

Dear Sir/Madam
Just a quick email re feedback for your service. l am very happy with my Anton Bauer purchase, which was very easy over the net and l was stunned that it took less than 4 days to reach us from the Far East. l would have no problem recommending Expandore to any of my colleagues.
Many thanks
Steven Farrell
From: "Sareesh Sudhakaran"
To: "Murali" <murali@expandore.com>
Sent: Thursday, December 20, 2007 4:33 PM

Dear Mr. Murali
I must say it has been a real pleasure dealing with Expandore and with you personally. I really appreciate all the kind attention and help you and your excellent staff have provided me. I will be more than happy to use your services for all future requirements. Thank you once again.
Yours sincerely,
Sareesh Sudhakaran
From: Matej Lipka
Sent: Monday, December 17, 2007 11:41 PM
Expandore delivers and that's the most important thing. Our goods arrived on time, it is working and in the package was everything we wanted. Thanks a lot for your quick replies and your will to make a deal. First, we were afraid a bit, because we never tried to buy something from outside , but Expandore is all right. Thanks again.
Matej Lipka

From: Carlos Hern�ndez
Sent: Friday, 14 December 2007 10:12 PM
To: Zhijun
Dear Mr. Huang, 
Positive feedback: I am very happy with your service,  all was gone right and quick.Thank you very much.

Muy contento con el servicio de Expandore, he comprado en Espańa, r�pido y fiable, s�lo un retraso de 1 semana en la aduna por lo dem�s muy, muy bien.  Los equipos recibidos en perfectas condiciones.  Recomendado para todos.

 Thank you very much and Merry Christmas from Spain.
 Best Regards,
Carlos Hern�ndez

From: Per Ragnvald Hoel
Sent: Friday, 14 December 2007 8:29 PM
To: Zhijun

Dear Zhijun,

I am very satisfied with the service. Everything has arrived safely in perfect working condition. Well packed in discrete black boxes.
Choosing FedEx for transport is excellent, they never sleep. All in all I would recommend you to friends.

Best wishes,
:-) Per

From: Barry John
Sent: Monday, December 17, 2007 7:10 AM

Dear Zhijun, 
I would like to thank you for the extremely efficient service your company provides.
I have now dealt with you twice and your service has been outstanding on both occasions.
In the future I would have no hesitation in ordering from you again and recommending you to others.

 Yours sincerely, 
Barry John.

From: peter phillips

Sent: Monday, December 17, 2007 5:19 AM


I found the service to be both efficient and effective and the only delays in taking delivery were at this end as I was away in Los Angeles.  I was just a little surprised to get on 24 November a follow up email to my order asking for postal code as they do not have the same significance here as say in the US, but that was not significant.

Dr Peter Phillips

From: "Per Sanden"
Sent: Monday, December 17, 2007 4:34 AM

Early this year I bought a Sony  HVR PAL camera from you and I was so  satisfied with your efficiency. Now that I need a Nikon D3 and some  lenses I decided to contact you again but I can not find these  equipment on your web page.Could you perhaps advise me on where I could find such equipment?

Best regards
Per Sanden

From: giannispass giannispass
To: Shirlene
Sent: Monday, August 06, 2007 7:11 PM
Hi Shirlene,
everything is ok with the  DVD Recorder. Thanks for everything. You are very professional. Everything is ok. The packaging, the shipping, the invoice, everything...Thanks for all.
Pasaris Ioannis
From: David Neff
Sent: Saturday, June 16, 2007 8:43 AM
Hello Winston,
I just wanted to let you know how pleased we are with the service we got from you and your team. The items arrived today right on schedule and we were able to make our client very happy. Outstanding job!!! Your help in this rush situation is very appreciated. We will undoubtedly be doing much more business, you have proved to be a reliable source and that is hard to find these days. Let all involved know they did a great job and show this to the big boss... he's got a fine team.   Until next time, Thanks from all at BCS!!!!!
 David Neff
From: Richard Corfield
Sent: Tuesday, June 12, 2007 9:07 PM

Dear Shirlene ...
The SD302 arrived today, beautifully packed.  So small! 
Thank you for the very prompt dispatch.  I think it arrived on Friday, but due to Customs here, and a public holiday yesterday, it wasn't available for pick-up until today. 
I am very, very pleased with your service, care, and attention to detail.  I look forward to buying something from you again!
Richard Corfield,
From: "J�rgen Wenzel"
To: "Shirlene"
Sent: Wednesday, May 30, 2007 8:02 PM

Dear Shirlene,

 This is a bit late, we're busy with projects, but I just wanted to let  you know that we've received and successfully registered the Mack Warranty so there's no inconvenience to talk about. I also wanted to   thank you for the good service you've provided. Thanks to good service and a speedy delivery of the equipment, Expandore will be our first  choice when it comes to buying equipment on the Internet and we don't hesitate to recommend you to the filming communities that we're a part of.
 All the best,
 J�rgen Wenzel

To: Edward
Sent: Sunday, April 22, 2007 7:39 PM

Dear Edward,
I'm glad to inform you that on Friday 20th my HD111E + accessories arrived to me!Excellent service from Your Company and from FedEx, as always!I hope to do again a lot of good deals with you, I have the same camera and accessories that here,  I would have paid about 3000 � more!! 
Thank you and many thanks to all your staff too for your patience and for your GOLDEN support! 
Best regards and... hope to hear you soon!

Luca Nicoletti
From: Petras Sk
To: Shirlene
Sent: Thursday, March 29, 2007 5:30 PM

Probably the best service i've ever seen during all my ordering in the internet!First, i was a little worry about sending money through wire transfer, but there was no any problems and after confirmation e-mail of sending the package in THREE days my camcorder has arrived. From Singapore to us.
Everything is ok, and working properly.

Thankyou Shirlene for brilliant support and for beneficial offer.
All these feedbacks represent Expandore's care of customers. And i've experienced it too.
Thank you again :)
From: "Erobu Obi" <>
To: "Edward" <edward_tang@expandore.biz>
Sent: Monday, March 26, 2007 11:36 PM


 I took delivery of my order at noon today. Thank you  for the brilliant service. The timely arrival of the
package really made a huge impression on my client.

Thank you again.
From: <giannibucolo>
Sent: Tuesday, February 27, 2007 8:22 AM
Subject: Thank you
 Hi Steven!
 I received my camcorder Sony HVR-V1 today! After only 5 days since my  order. Thank you for your kindness, efficiency and professional. Certainly I will became yours regular customer. See you soon!
 Giovanni Bucolo
>>More Customers' Feed back   Pages    1  2  4  5  6  7

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